Insights and Analysis:More Charities Seek Specialist Support Amid Rising Concerns Over High Fees, Poor Transparency and Generic Investment Advice

Cartwright Charitable Trusts, part of Cartwright’s long-established financial consultancy, is drawing attention to a growing problem: many UK charities are receiving high cost, cookie cutter investment guidance, leaving them overcharged and underserved.

For years, Cartwright has supported trusts within the pensions sector. They saw a gap in the market for those struggling with opaque fees and one-size-fits-all models. Through this experience, they saw how their unique skill-set could benefit other industries and branched into new sectors, to offer the same bespoke expertise usually reserved for larger trusts. Now the firm is increasingly seeing the same issues replicated across the charity sector.

Bespoke, transparent support

“We keep coming across charities who are underserved and overcharged,” said Martin Mercer, Head of Charitable Trusts at Cartwright. “They’re unrestricted reserves are being put into models designed for someone else or nobody in particular and paying far more than they should for it too. After decades of solving this problem for mid-market pension schemes, we know how to deliver the bespoke, transparent support these charities are missing.”

Mercer saw the similarities in charities and their current market within pension schemes and knew that Cartwright could disrupt the market in the same way as it did 40 years ago for pensions. Since launching its brand extension in late 2024, Cartwright Charitable Trusts have already begun to prove this. Feedback from a number of charities being; patterns of unclear fees hiding within complex structures, “Charity focused” funds that don’t reflect actual risk appetite, lack of forward looking modelling or scenario analysis and off-the-shelf strategies more suited to the retail market.

Client case studies

Two recent Cartwright clients proved how costly these issues are. Hyde Charitable Trust (HCT), part of one of the largest and most diverse housing and community services providers in the country believed their current fees to be roughly 0.7% per year but Cartwright’s investigation found this to be almost double. A portfolio review and restructuring, along with access to best-in-class institutional funds allowed the charity, to optimise its investment strategy while cutting management fees by around 60%.

Whilst the other, Citizens Advice Haringey, went from near zero cash returns for their unrestricted reserves held in multiple cash accounts, to expected annual long-term returns of around 9% per annum. The investment strategy provides a hedge against inflation, helping preserve their purchasing power and its implementation gave them a regularly monitored portfolio aligned with their charity objectives.

Though Mercer and his team found that high fees were the issue for one and zero returns and no strategy were the issue for the other, both revealed the same underlying problem: charities are not getting the specialist, transparent advice they deserve.

Challenging the norm

We are pioneering to challenge an investment market dominated by standardised solutions. With major investment providers dominating much of the charity advisory landscape, many organisations have come to accept the fees, generic strategies and basic reporting as the norm. Cartwright Charitable Trusts is pushing back. And charities are listening. A recent charity client commented that Cartwright “understood our needs and were able to offer a fresh approach that created a material saving in management costs and optimised our investment strategy.”

“Whatever their size, charities shouldn’t be accepting standardised solutions hidden behind unclear pricing” comments Martin. “Whether they choose to use our expertise or another investment consultancy, the fact is that they deserve expert modelling, complete transparency and advice that starts with their mission not with a template.”

Sources

  • https: //charitabletrusts.cartwright.co.uk/news-update.php?nid=279
  • https: //charitabletrusts.cartwright.co.uk/news-update.php?nid=299

Cartwright Latest Article: Incumbent bias in buy-in and buy-out deals poses risks, says Cartwright

Meet our team

Sam Roberts, Investment Director

Sam Roberts: Meet our Investment Director busy and find out what keep him busy

Robin Pearce, Operations Director

Robin Pearce: Find out more about our Operations Director

Jo Causer, Actuary

Jo Causer: Jo has been an actuary with Cartwright for more than 25 years, find out more

Tony Grist, Commercial Director

Tony Grist: Meet our Commercial Director, find out more about Tony and his love of a certain football club


"Cartwright are a hidden gem in terms of pension scheme providers."


Recent feedback from a former Chair of Trustees

 

Call now on 01252 894883 to speak to a member of our team or use the form below to send an enquiry.

Send a message

To discuss your specific requirements with a member of our team, please start by sending us a brief message or, if your enquiry is more urgent, call our Head Office on 01252 894883

Please tick to receive news and updates from Cartwright. Your personal details will NOT be shared with any third party organisations. Click here to view our Privacy Policy.


Please confirm you are not a robot and then click below to send your email.

Accreditations and Memberships

Bitcoin Policy Investor in Customers PASA Member Carbon Neutral Commitment UN Principals for Responsible Investing Disability Committed Quality Assurance Scheme and Actuaries Code